Cookies and privacy
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Information on the use of cookies.
How we use cookies
A cookie is a small file that requests permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie then helps analyse website traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you individually as an individual. The web application can thus adapt its operations to your needs, desires and dislikes by collecting and storing information about your preferences. Cookies do not cause any damage to your computer and do not contain viruses.
We use "traffic log" cookies to determine which pages are used more frequently and where problems occur. This helps us analyze data about website traffic and continuously improve our website to best suit customer needs. We only use this information for statistical analysis. The data is then removed from the system. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit.
Overall, cookies help us provide you with a better website by showing us which pages you find useful and which you don't. A cookie does not allow us to gain access to your computer or personal information in any way, other than the data you agree to share with us. You are free to choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser setting to be informed about the setting of cookies and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies in certain cases or in general, and to enable the automatic deletion of cookies when the browser is closed. Disabling cookies may limit the functionality of this website and this may prevent you from taking full advantage of the website or making bookings.
How to manage cookies
Below we have compiled instructions for configuring your web browser in the "Cookies" section:
Microsoft Edge:
Instructions at https://support.microsoft.com/de-de/topic/cookies-in-microsoft-edge-anzeigen-a7d95376-f2cd-8e4a-25dc-1de753474879
Internet Explorer:
Instructions at https://windows.microsoft.com/de-de/internet-explorer/delete-manage-cookies#ie=ie-11-win-7
Mozilla Firefox:
Instructions at https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Google Chrome:
Instructions at https://support.google.com/chrome/answer/95647
Opera:
Instructions at https://blogs.opera.com/germany/2016/03/cookies-aktivieren-opera
Safari:
Instructions at https://help.apple.com/safari/mac/8.0/#/sfri11471
List of cookies used
The following overview lists the cookies we use and provides information about what information they store.
Cookie-Name: _ga
Expiry time: 1 Year
Description: This cookie is set to calculate visitor, session, and campaign data, and to track website usage for the website's analytics report. This cookie stores information anonymously and assigns a randomly generated number to recognize individual visitors.
Cookie-Name: _ga_*
Expiry time: 1 Year
Description: This cookie is set to store and count page views.
Cookie-Name: _GRECAPTCHA
Expiry time: 6 Months
Description: This cookie is set to identify bots and protect the website from malicious spam attacks.
Cookie-Name: rc::a
Expiry time: Never expires
Description: This cookie is set to identify bots to protect the website against malicious spam attacks.
Cookie-Name: rc::f
Expiry time: Never expires
Description: This cookie is set to identify bots and protect the website from malicious spam attacks.
Cookie-Name: rc::c
Expiry time: Session
Description: This cookie is set to identify bots and protect the website from malicious spam attacks.
Cookie-Name: rc::b
Expiry time: Session
Description: This cookie is set to identify bots and protect the website from malicious spam attacks.
Cookie-Name: cookieyes-consent
Expiry time: 1 Year
Description: This cookie is set to save users consent preferences so that their preferences are remembered on subsequent visits to this website. No personal information is collected or stored about website visitors.
Cookie-Name: AppointmentScheduler
Expiry time: 2 Years
Description: Used to store data when booking appointments.
Please note the explanations on disclaimer and data protection.